Please find the answers to some of our most frequently asked questions. Do you have a question that is not answered here? Simply contact us or give us a call at (205) 879-1369 and we will be happy to answer any questions you may have.
What is the Frequent Cleaning Club?
The Frequent Cleaning Club is a new program that we offer our walk-in customers to earn points on purchases that they can accumulate to save on future cleaning purchases.
How does the Frequent Cleaning Club work?
For every dollar you spend with us on a walk-in visit (account and delivery purchases are not eligible), you get a point. When you earn 100 points, you can use the points for a discount on your next purchase. The discount saves you 5% on your next purchase.
How do I join the Frequent Cleaning Club?
You are automatically entered into the Frequent Cleaning Club when you are a customer at Valley Cleaners.
How do I use the points for a discount?
Your discount is automatically applied on your next purchase once you earn 100 points. Earn more points and save more!
Do you offer free pick-up and delivery?
We do offer pick-up and delivery for our customers at no extra charge for certain areas Over the Mountain. Learn more about our pick-up and delivery services.
Do you charge higher prices for ladies clothes?
Absolutely not! We do not discriminate on prices; our men’s and lady’s prices are the same.
Do you offer senior discounts?
Absolutely, we offer discounts for all senior citizens.
Do you offer police, fire and military discounts?
Yes! We offer discounts for all military personnel, as well as discounts for all police, firefighters and first responders.